Listing Terms & Conditions
These terms apply to organisations requesting and activating a listing on Clean Market.
1. Listing request & approval
Submitting a listing request does not guarantee acceptance.
All listings are reviewed against Clean Market’s verification criteria. Additional information may be requested to support review
If approved, the nominated administration contact will receive activation details and instructions for accessing the profile management area.
2. Listing model
Clean Market operates as a subscription-led discovery and decision platform.
Activated listings provide visibility, discovery, and buyer research exposure within Clean Market’s specialist environment.
Clean Market does not operate as a lead-selling or commission-only marketplace.
3. Activation & delivery
Once activated, profile access is typically provided on the same day. In some cases, approval and setup may take longer depending on the availability and review of sustainability information.
Saved updates to profile content take effect immediately.
4. Payments
Payments are currently processed via Stripe payment links.
Profile upgrades or changes to listing level take effect once payment has been completed.
Listings are sold on an annual subscription basis unless otherwise agreed in writing.
5. Taxes
All listings and related services are subject to VAT at the prevailing UK rate, where applicable. VAT will be itemised on invoices.
6. Listing duration
Activated listings are provided on either a monthly or annual subscription basis, depending on the plan selected at activation or upgrade.
Subscriptions renew automatically at the end of each billing period unless cancellation is requested in accordance with these terms.
7. Peformance & attribution
lean Market provides a discovery and research platform.
We do not guarantee specific levels of traffic, enquiries, or commercial outcomes for any listing.
Buyers may engage directly with listed organisations on or off platform.
No commission, revenue share, or success-based attribution applies unless explicitly agreed in writing as a separate addendum.
Where agreed, any success-based arrangement is additive to a paid listing, not a replacement for subscription fees.
8. Cancellation by you
Cancellation can be requested at the end of the current annual listing period, subject to four weeks’ notice.
Requests should be submitted by email to the Clean Market team.
Any refund due will be calculated on a pro-rata basis from the termination date.
9. Cancellation or suspension by Clean Market
Clean Market reserves the right to suspend or remove a listing where:
- Incorrect or misleading information has been knowingly supplied
- Credible concerns relating to misrepresentation or greenwashing arise
- Payment is overdue
In such cases, the account may be temporarily suspended while clarification is sought from the nominated administration contact.
10. Refunds
Refunds are only issued in accordance with the cancellation terms above.
11. Platform availability & performance
Clean Market provides a discovery and research platform.
We do not guarantee specific levels of traffic, enquiries, or commercial outcomes for any listing.
Visibility and engagement are influenced by multiple factors including profile completeness, clarity of information, sector demand, and market conditions.
12. Changes to these terms
Clean Market may update these terms from time to time. The latest version will always be available on the website.
Clean Market observes platform behaviour, not personal identity. We do not sell or share personal data.